Concierge company software in Morocco: your agents do the rest.
Sojori is software for concierge companies in Morocco: agents answer guests, coordinate the staff and prepare the decisions you approve, on WhatsApp. It works with the Sojori PMS or with your own.
What a concierge company delegates to agents
Each job in a concierge company has its own agent, and you set whether it acts alone or waits for your approval.
- The Booking Agent takes booking requests on WhatsApp, by text or voice message.
- The Guest Service Agent answers guests with the context of their stay.
- The Operations Agent understands the staff's written or voice messages and follows tasks through to completion.
- The Assistant Agent answers your questions about the portfolio and hands over to the right agent.
- The Studio Agent sets up Sojori through conversation: each change arrives as a card to approve.
The WhatsApp modules of a concierge company
Nobody installs an app: the guest, the staff, the admin and the owner all use WhatsApp.
- WhatsApp Check-in: registration, prepared police registration form, contract signed online, arrival time.
- WhatsApp Stay: guide, access, wifi, house rules, requests during the stay.
- WhatsApp Concierge: your services for sale, ordered by the guest and confirmed by the provider.
- WhatsApp Staff: tasks of the day, photos before and after cleaning, urgent alerts.
- WhatsApp Owner: properties, reports, occupancy and revenue.
Owners and teams
The Sojori PMS includes an Owner Portal: your owners follow their revenue and occupancy through secure delegated access. Field teams receive their tasks based on their availability, with notifications and photos before and after cleaning.
In which cities
Sojori has dedicated pages for concierge companies in Marrakech, Casablanca, Rabat, Tangier and Agadir, and works wherever you rent short term.
Frequently asked questions
- Which software should I use to run an Airbnb concierge company in Morocco?
- Sojori is software for concierge companies in Morocco: channel manager, unified calendar, agents that answer guests and coordinate the staff, WhatsApp modules and owner portal. It plugs into the Sojori PMS or into your own.
- How does a concierge company handle the police registration form with Sojori?
- With Sojori, the guest sends a photo of their ID on WhatsApp, which is read automatically, and signs their form online. Sojori prepares the police registration form for each guest; the filing with the authorities remains the responsibility of the property.
- Can owners follow their properties?
- Yes. Sojori offers an Owner Portal and a WhatsApp Owner module: properties, available reports, occupancy and revenue, with the option to block the property according to the agreement made with the manager.
- Do I need to install an app?
- No. The guest, the staff, the admin and the owner use WhatsApp, in writing or by voice message.
Put your agents to work.
Build your offer: the Sojori PMS or your own, your agents, your WhatsApp access. An advisor replies with a quote.